plusace Responsible Gaming: Play Smart, Stay in Control

At plusace, we believe entertainment should always be enjoyable. Our responsible gaming tools and guidelines are here to help every Filipino player keep their experience safe, balanced, and fun.

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Our Commitment to Safe Play

Gaming on plusace is meant to be a source of entertainment — not stress. We provide practical tools and clear guidance so you can always stay in control of your experience.

Deposit Limits

You can set daily, weekly, or monthly deposit limits on your plusace account at any time. Once a limit is set, it takes effect immediately and cannot be increased for a cooling-off period. This helps you stay within a budget that works for your lifestyle and financial situation. Keeping deposits predictable is one of the simplest ways to make sure gaming stays enjoyable rather than stressful.

Session Time Reminders

Our platform lets you set session time reminders so you receive a notification after a chosen period of play. Taking regular breaks is an important habit that keeps your mind fresh and your decisions clear. You can customise reminder intervals to suit your schedule, whether you're playing for a short session or a longer one. Time awareness is a key part of responsible gaming, and we make it easy to build that habit from day one.

Self-Exclusion Options

If you feel you need a break from gaming, plusace offers self-exclusion periods ranging from a short cooling-off window to a longer-term pause. During a self-exclusion period, your account will be restricted from placing any bets or deposits. This tool is available to any registered player at any time, with no questions asked. We encourage you to use it proactively whenever you feel your gaming habits need a reset.

Loss Limit Controls

Setting a loss limit means your account will automatically pause wagering activity once your losses reach a threshold you have chosen in advance. This removes the temptation to chase losses in the heat of the moment, which is one of the most common patterns associated with problem gambling. You can review and adjust your loss limits through your account settings at any time, subject to the standard cooling-off period for increases. Having a clear ceiling on losses gives you peace of mind and keeps the experience within healthy boundaries.

Reality Check Prompts

Reality check prompts are periodic on-screen messages that show you how long you have been playing and how your session balance has moved. These prompts are designed to interrupt automatic play patterns and give you a moment to make a conscious decision about whether to continue. You can set the frequency of these prompts in your account preferences. Many players find that a simple reminder of elapsed time is enough to encourage a healthy break and a clearer perspective on their session.

Support and Referrals

If you or someone you know is experiencing difficulties related to gambling, our support team is available to listen and point you toward professional help. We work alongside recognised problem gambling support organisations in the Philippines to ensure players have access to qualified counselling and assistance. You can reach our team using the contact details in the footer of this page. Seeking help early is always the right move, and there is no stigma in asking for support when you need it.


Recognising Problem Gambling

Awareness is the first step. Here are some signs that gaming may be becoming a problem rather than a pastime.

Warning Signs to Watch For

  • Spending more money on gaming than you originally planned or can comfortably afford.
  • Feeling restless, irritable, or anxious when you are not able to play.
  • Chasing losses by placing larger bets in an attempt to recover money already lost.
  • Neglecting work, studies, family responsibilities, or social activities because of gaming.
  • Borrowing money or selling personal belongings to fund gaming activity.
  • Lying to family members or friends about how much time or money you spend on gaming.
  • Feeling that gaming is the only way to relax or escape from everyday stress and problems.

What You Can Do Right Now

If any of the warning signs above feel familiar, the most important thing is to take action sooner rather than later. Start by using the account tools available on plusace — set a deposit limit, activate a session reminder, or request a self-exclusion period directly from your account settings. Talking to someone you trust about your concerns can also make a significant difference, as social support is one of the strongest protective factors against problem gambling. If you feel you need professional guidance, reach out to our support team and we will connect you with appropriate resources available in the Philippines. Remember that gaming is meant to be one small part of a balanced life, not the centre of it. Taking a break is always an option, and returning to play only when you feel genuinely in control is the healthiest approach.


Responsible Gaming FAQs

You can set a deposit limit by navigating to your account settings after logging in. Choose the limit type — daily, weekly, or monthly — and enter the maximum amount in Philippine pesos (PHP) that you want to allow. The limit takes effect immediately once confirmed. If you later decide to lower your limit, the change is applied straight away. Requests to increase a limit are subject to a standard cooling-off period to give you time to reconsider. If you need help finding the setting, our support team is available to guide you through the process.

During a self-exclusion period, your account is restricted from placing bets, making deposits, or accessing real-money game features. You will still be able to log in to review your transaction history or contact support, but active gaming functions will be suspended for the duration you selected. Self-exclusion periods cannot be shortened once activated, which is intentional — it gives you a genuine break without the temptation to reverse the decision impulsively. When the period ends, you will receive a notification and can choose to resume play or extend the exclusion further. We strongly recommend using this tool whenever you feel your gaming habits are becoming difficult to manage.

Yes. In accordance with Philippine law and our platform policy, all players must be at least 21 years of age to register and play on plusace. We verify age during the registration and identity verification process, and any account found to belong to a minor will be immediately closed and any funds returned. If you suspect that someone under the legal age is using an account, please contact our support team immediately so we can investigate. Protecting minors from gambling harm is a non-negotiable part of our responsible gaming commitment.

Several organisations in the Philippines provide confidential support for individuals and families affected by problem gambling. You can start by speaking with our support team using the email address in the footer of this page, and we will refer you to appropriate local resources. The Philippine Amusement and Gaming Corporation (PAGCOR) also maintains responsible gaming programmes and referral services for players who need assistance. Reaching out early — before gambling becomes a serious financial or personal crisis — gives you the best chance of a positive outcome. There is no shame in asking for help, and all enquiries to our support team regarding responsible gaming are handled with complete confidentiality.

Play at Your Own Pace

Gaming on plusace should always feel like a choice, not a compulsion. Use our built-in tools to set your own boundaries, take breaks whenever you need to, and reach out to our team if you ever have concerns. Your wellbeing comes first.